OUR COMMITMENT TO YOUR PRIVACY

At Annex Protection Works Consultants Pty Ltd, we are committed to protecting your privacy in accordance with the Privacy and Data Protection Act 2014 (Victoria) and the Privacy Act 1988 (Commonwealth), including the Australian Privacy Principles (APPs).

We understand the trust you place in us when you share personal information, and we take all reasonable steps to protect that information when providing Protection Works assessment, guidance, and compliance services.

This policy explains how we collect, use, store, and disclose personal information when you engage with us or visit our website.

 

INFORMATION WE COLLECT

We only collect personal information necessary to provide our Protection Works consulting services. This may include:

• Personal Details: Name, contact information (address, phone, email), and relationship to the property (owner, agent, adjoining owner, etc.).

• Project Information: Copies of Protection Works Notices Forms, property addresses, building plans, and correspondence relevant to the Protection Works process.

• Usage Data: Technical information such as your browser type, operating system, referring site, and visit times (for website analytics).

• Other Voluntary Information: Any information you choose to provide in forms, emails, or consultations.

 

Where possible, we collect personal information directly from you.

 

HOW WE USE YOUR INFORMATION

We use your personal information to:

• Review and assess Protection Works Notices and related documentation.

• Communicate with you about your matter.

• Liaise with other parties such as building owners, adjoining owners, building surveyors, and regulatory authorities.

• Prepare reports, assessments, and records required under the Building Act 1993 (Vic);

• Manage invoicing and payments (including obligations under Section 97 of the Building Act 1993); and

• Comply with our legal and professional obligations.

 

We will not use your personal information for any purpose unrelated to your engagement without your consent, unless required or authorised by law.

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DISCLOSURE OF PERSONAL INFORMATION

We may share personal information only when necessary to deliver our services, including with:

• Building surveyors, municipal building departments, or regulatory bodies.

• Other property owners or agents involved in the Protection Works process.

• IT or document management providers (e.g., secure cloud storage) under strict confidentiality agreements; or

• Law enforcement or government agencies, where required by law.

• We will never sell, rent, or trade your personal information.

 

DATA SECURITY

We take all reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure.
This includes secure electronic systems, password-protected files, and restricted staff access.

When personal information is no longer required, we ensure it is securely destroyed or permanently de-identified in accordance with Australian privacy standards.

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ACCESS AND CORRECTION

You have the right to access personal information we hold about you and to request correction if it is inaccurate, incomplete, or out of date.
Requests can be made in writing, and for security reasons we may need to verify your identity before releasing information.

 

COOKIES AND WEBSITE ANALYTICS

Our website may use cookies to analyse usage patterns and improve performance.
You can disable cookies in your browser settings, but this may limit functionality on our website.

 

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in law or our business practices.
The updated version will always be available on our website, and the revision date will be clearly shown.

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